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22 January 2015

Watch Maintenance Procedure

Proper watch servicing requires precision, expertise, and attention to detail.

Below is the step-by-step process followed during the maintenance and repair of a timepiece.

1) Upon Receipt

  • Detailed recording of the watch’s components and condition
  • Owner’s information registration
  • Identification of damage or issues
  • Explanation of the repair or maintenance process to the owner
  • Cost & time estimate for the service
  • Issuance of a receipt, clearly listing all recorded details

2) Watch Movement Maintenance & Repair

  • Disassembly of the movement and electronic components
  • Cleaning of all disassembled parts using specialized cleaning solutions and professional cleaning equipment
  • Inspection & testing of each component
  • Replacement of worn or damaged parts
  • Repair of components that cannot be replaced
  • Recalibration of mechanical parts to restore factory settings
  • Second cleaning of both existing and newly installed components
  • Lubrication of mechanical parts, following manufacturer specifications
  • Demagnetization of the movement using specialized equipment
  • Timing adjustment and performance monitoring
  • Final 24-hour function check after adjustments

3) Watch Case & External Parts Maintenance

  • Complete disassembly of the watch case and external components
  • Replacement of worn-out parts and consumables
  • Restoration of metal parts to their original form (where possible)
  • Cleaning of the case and components with specialized solutions
  • Reassembly of the case and external parts
  • Water resistance testing

4) Final Assembly & Delivery

  • Reinstallation of the movement into the case
  • Final timekeeping check
  • Water resistance recheck
  • Attachment of bracelet or strap
  • Delivery to the customer with a 1- or 2-year warranty for the repair/service
  • Each step ensures that the watch is restored to peak performance and reliability while maintaining its original beauty and precision.

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